Your satisfaction is our priority
At Snow Point Collectibles, we want you to be completely satisfied with your purchase. We offer a 14-day return policy on most items, provided they meet our return conditions.
Email us within 14 days of receiving your order with your order number and reason for return
We'll review your request and provide return authorization if eligible
Package the item securely and ship it back to us using trackable shipping
Once we receive and inspect your return, we'll process your refund within 5-7 business days
Refunds will be issued to your original payment method. Store credit is also available upon request.
Defective or Wrong Item: We cover return shipping costs
Change of Mind: Customer responsible for return shipping costs
Contact our support team and we'll help you through the process