Privacy Policy

Last updated: February 2026

1. Introduction

Snow Point Collectibles ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website snowpoint.shop and use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Register an account on our website
  • Place an order or make a purchase
  • Subscribe to our newsletter
  • Contact us through our contact form
  • Participate in events or promotions

This information may include your name, email address, phone number, shipping address, billing address, and payment information.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send you order confirmations and shipping updates
  • Manage your account and provide customer support
  • Send promotional communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Payment Information

We process payments through secure third-party payment processors including PayPal and Square. We do not store your full credit card details on our servers. Payment information is encrypted and handled directly by our payment partners in accordance with PCI-DSS standards.

5. Information Sharing

We may share your information with:

  • Shipping partners: To deliver your orders (e.g., Australia Post, courier services)
  • Payment processors: To process your payments securely
  • Service providers: Who assist us in operating our website and conducting our business

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can control cookie settings through your browser preferences.

8. Your Rights

Under Australian Privacy Law (Privacy Act 1988), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

9. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order records are retained for a minimum of 7 years for tax and accounting purposes.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: